Payment Policy

This payment policy describes the terms and conditions for purchasing and using credits on KVID AI platform.

1. Overview

KVID AI operates on a credit-based system where users purchase credits to access our AI-powered video generation services.

2. Credit Package and Pricing

We offer a simple monthly credit package:

3. Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, etc.)
• Bank Transfer
• Digital Wallets
• Other local payment methods available through our payment processor

4. Payment Processing

All payments are processed securely through Dodopayments, our trusted payment partner. Your payment information is encrypted and never stored on our servers.

5. Credit Usage

• Credits are deducted automatically when you generate content
• Different generation types consume different amounts of credits
• Credits expire 1 month after purchase
• Use your credits before the expiration date

6. Subscription Plans

7. Refund Policy

Please refer to our separate Refund Policy for detailed information about refunds and cancellations.

8. Billing Issues

For any billing-related questions or issues, please contact our support team at [email protected]

9. Policy Updates

We may update this payment policy from time to time. Significant changes will be notified via email or platform notification.